AAA Michigan annually recognizes repair facilities around the state that have met rigorous standards of performance. This year, Quality Car and Truck Repair of Big Rapids is recognized for their excellent customer service, top quality repair, a satisfaction index of 99% or higher, participation in the community and for current ASE Technician Certifications. Quality Car and Truck Repair is located at 14905 220th Ave. in Big Rapids (off Perry just west of 131) and online at qualitycarandtruckrepair.com.
Owner Don Walcheski emphasizes the priority his business places on customer service and technical expertise. “We have invested in our employees with ongoing training and in our diagnostic and computer programming capabilities. We understand it’s important for our customers that we communicate with them on what we’re doing with their vehicle and why.” The result is Quality Car and Truck Repair has staff with the needed expertise and the diagnostic tools and service information to repair all domestic and foreign cars, light, medium, and heavy-duty trucks, and RVs. “Effectively repairing today’s computerized vehicles requires specialized diagnostic equipment and resources that otherwise may only be available at a dealership,” Walcheski explains, “but we have those here and that gives the consumer an alternative to the dealership.
Quality Car & Truck Repair Inc., founded by Walcheski in 1989, is the area’s only AAA-Approved Auto Repair Facility, Certified Bosch Service Center, and Spartan Authorized Factory Service Center (RVs). They also carry a full line of SnoDogg plows.
For more information, contact Don Walcheski, 231.796.8320